Frequently Asked Questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
You will have 48 hours to get your money back. After that, your jewelry piece will be in the process of being made.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Current turn around time is 5-7 weeks.
Can I use old or expired milk?
Absolutely! You can use frozen milk that's been in the freezer for years or milk that you left in the fridge just a little too long.
Can I customize my jewelry piece more than what's offered?
We would love it if you did! We want your piece of jewelry to be very unique to you. You did all the hard work and we want to help you make that happen. You can send an email to discuss even more customizations.
How do I ship my milk or other keepsake items?
Detailed instructions on how to send your milk and/or inclusions will be sent via confirmation email once your purchase is complete. The address will be included in this email. If you do not see the email in your inbox, check your spam folder. If you still cannot locate the email, please contact apieceofus2025@gmail.com You will be responsible to pay (typically) around $5 to ship your milk/keepsake to me. Keep your tracking information and your receipt. Do NOT require signature for delivery.
Please triple bag your breastmilk to avoid any leaky mess!
DO NOT SEND ME THE LAST OF YOUR BREASTMILK OR KEEPSAKES. There are rare occasions when it can get lost in the mail. A Piece Of Us is not responsible if this happens and we would hate for this to happen with the last of the breastmilk or keepsake.